Rules for using the marketplace

Terms and Conditions

These Terms govern your use of NalHub, a property marketplace product by Alok Soft. By accessing the site or creating an account, you agree to follow these Terms.

Effective date: 13 November 2026

1. The marketplace

NalHub provides search, listing, comparison, saved-property, inquiry, and related tools. Listings and property details are submitted by property owners, agents, or other users. A moderation review does not certify ownership, authority, accuracy, condition, availability, or legal compliance.

Alok Soft provides NalHub as a marketplace-only platform. Neither Alok Soft nor NalHub is a party, broker, representative, landlord, buyer, seller, or payment agent in a property rental or sale between users.

2. Eligibility and accounts

You must be at least 18 years old to use account, listing, contact, and payment features. Provide accurate account information, keep your sign-in credentials private, and promptly tell us if you suspect unauthorized access.

3. Listings and user responsibilities

  • Only publish information and images you have the right and authority to share.
  • Keep listing prices, availability, ownership/agency details, and contact information accurate and up to date.
  • Do not post deceptive, unlawful, discriminatory, infringing, unsafe, or fraudulent content.
  • Do not misuse contact details, harass users, bypass security, or use the service for spam or unlawful activity.
  • Before making a decision, independently verify property ownership or authority, condition, documents, location, fees, and all other material details.

You remain responsible for content you submit and for the consequences of publishing it. You grant the NalHub service permission to host, display, format, and promote that content as needed to operate and present the marketplace; you retain your ownership rights.

4. Property deals are between users

Negotiations, viewings, deposits, rent, purchase price, contracts, handover, and other property-related payments are arranged directly between the users involved. Alok Soft and NalHub do not receive, hold, escrow, or process those user-to-user property payments and do not guarantee another user’s conduct or performance.

To the extent permitted by applicable law, neither Alok Soft nor NalHub is responsible for losses, disputes, misrepresentations, payment instructions, property defects, title or authority issues, or failure to complete a property deal between users. This does not exclude responsibility for obligations that cannot legally be excluded.

Be cautious of requests to send deposits before independently verifying the property, the person’s authority, and payment details. Report suspicious listings through the available reporting tools or contact support.

5. Sale-listing credits and payments for NalHub services

Credit requests are separate from property transactions. Where a package is available, a user may submit a manual payment request using a payment method shown in the account. Credits are added only after the request and payment reference are reviewed and approved.

Approved credits are generally non-refundable, except for duplicate or erroneous payments or where a refund is required by applicable law. Contact support if you believe a payment was submitted or reviewed incorrectly. Credits are for the platform features described and are not a way to pay a property owner or another user.

6. Platform content and availability

We may review, decline, remove, or restrict listings and accounts that appear inaccurate, unsafe, unlawful, or inconsistent with these Terms. We may change or discontinue features and will make reasonable efforts to keep the service available, but uninterrupted access is not guaranteed.

The marketplace and listing content are provided for discovery and communication. We do not provide legal, financial, valuation, or professional property advice.

7. Liability and applicable rights

Nothing in these Terms removes rights or limits responsibility where applicable law does not allow that result. Subject to that limitation, neither Alok Soft nor NalHub is responsible for indirect losses or for acts and omissions of users in transactions arranged directly between them.

8. Changes and contact

We may update these Terms as the service changes. Continued use after an update means you accept the revised Terms. If you have a question or want to report a concern, contact [email protected].